These are the 5 guiding principles by which we run our business:

The primary aim of our business is to provide a genuinely first-class service to our clients, of a level to rival any commercial law firm, either in London or the regions. Naturally, this far exceeds the offerings of any of the employers' associations, legal compliance/HR advisory services and subscription-based providers in the marketplace. As a specialist employment law practice we are able to concentrate on consistently delivering you with nothing but the very best service in our field of expertise.

 

We have an uncompromising attitude towards our advisers: we are specialists and we only offer specialists. In contrast with many providers of employment advice, you won't be dealing with a junior lawyer who charges you a small fortune but learns their job at your expense; nor someone who sounds as if they are reading from a script (they probably are). We leave our competitors to provide those sorts of service. You will only deal with truly experienced specialists who know employment law and related HR issues backwards. Our aim is that this should be immediately apparent to you from the start.

 

We provide London quality employment law advice at regional prices. We have designed our fee rates to significantly undercut our competitors in the professional employment law market. Our aim is that no-where will you find better value for money from a genuine employment law specialist. We have a number of fee options to suit your requirements, so please ask us about them.

 

It's easy for law firms to claim tritely that they want to "understand your business", but we really do. We thrive on developing long-term relationships with our employer clients, genuinely getting to understand your business and the pressures upon you. Our modest size and specialist focus puts us in the enviable position of having the time and availability to visit you regularly and spend time discussing your strategy, your plans for the future and areas for improvement. We won't be the occasional, distant voice at the end of the telephone that is the reality with most of our competitors. We aim to provide you with a trusted adviser whose face and availability are known and appreciated by your management and HR teams alike. We want you to feel that our relationship with you is an asset, not an expense.

 

Our clients tell us that what they most value from us is our practical approach to their problems. You want a practical, common-sense approach to your legal problems and you want it delivered swiftly.

Our 1st step is always to ascertain what you actually want to achieve. Sometimes we can suggest alternative outcomes that you may not have thought of.

Our 2nd step is to help you achieve your goal with the minimum of fuss, bureaucracy and cost. We won't send you a 5-page letter that bores you with detailed explanations of the law but fails to advise you which option to take. We are happiest when we have answered your question with a phone call or meeting, where we have not only guided you down the appropriate path, but also having helped you write the letter, or the script for a meeting, that will achieve your goal.

Our 3rd step is to help you learn from the experience. There is often an management training need that becomes apparent or a useful amendment to your HR policies. Where appropriate we may encourage you to consider an hr consultancy solution. We believe in taking a holistic view and treating every problem solved as an opportunity to learn from it and to and develop your business.